Kim_Ambrose
Level 1

Customer payment applied to multiple projects

We have a customer who has sent an ACH ($218,277.79) meant to be applied across two open projects that are tracked for profit/loss (Project A, $131,380.68; Project B $86,897.11). When the payment is for only one project, We select the Customer/Project so that the payment shows on our profit/loss by project report. With this deposit, we have the payment received as Customer/Project A, but we need the remainder to be applied to Project B. Is there a way to rectify this without creating a mis-match with our bank deposits during reconciliation? Or is the best practice to create two deposit entries (131380.68 & 86897.11) and hope it works itself out during reconciliation?

Solved