I am using QBOnline and it is currently taking about 8 business days to receive ACH payments. The help line has tried to say its my bank, but Wells Fargo processes in 2-3 days, they then tried saying it must be my customers bank, I personally know other contractors using QBOnline who have billed the same customer and received payment in 2-3 days. I've talked to enough of QB's support staff to know they are reading from scripts and after insisting on those two possibilities they just give up. It takes about 5 days for QB to even send me the "Money's on the way" Email. I am not a new customer and this issue has been the same for every ACH payment over the last year. I think something is just messed up in the setup of my merchant account, but no one at Intuit QB seems to even want to consider that. Any help out there?
