ShyMae
QuickBooks Team

Payments

We truly value your input, Deadwood. The balance due on the check stubs appears the same as the original amount. It indicates that the balance due is calculated as the total amount owed for the bill payment before making the payment rather than reflecting the remaining balance after the payment has been made. I understand that this might be confusing for you.

 

You can consider printing the check stub as a PDF file and modifying it outside QuickBooks, as the option to customize the check stubs and remove the balance due field is unavailable. After this, you can manually send it to your vendors. This approach guarantees that you achieve your intended outcome.

 

Here's how to print your check stubs:

 

  1. Hover over the Vendor menu. Select Vendor Center.
  2. Click the Transactions area. Pick Bill Payments.
  3. Look for the specific transaction you want to print and double-click it.
  4. Press the Print option, then Check.
  5. Hit OK. Choose the printer name that has a PDF.
  6. Tick Print and save the file on your PC.
     


For future reference, I'm adding this article if you want to create a customized email template when sending messages/forms: Create custom email templates in QuickBooks Desktop.

 

The workaround will guarantee that your goal is a success. We sincerely appreciate your feedback regarding the balance due on the check stubs. You can always reply on this thread if you need more help or have other concerns. We are committed to providing the assistance you deserve.