T4KB
Level 3

Crediting back Finance Charges that have already been paid

Our HOA has been involved in a lawsuit with a group of owners that refused to pay their assessments. Finance charges were applied. Now to try and bury the hatchet it has been decided to forgive / refund the Finance charges.

For the FC invoices that have not been paid, I believe I can just delete them. For those that have a payment against them I get a system error C = 47. How do I 1) correct this issue and 2) What is the proper sequence to remove these FC Invoices from the customer's record. 

Solved