This isn't the experience we want you to have. I recognize the importance of having easy access and error-free QuickBooks Online (QBO) tasks, especially when managing invoices and payment information.
QuickBooks is committed to delivering a new invoicing layout that facilitates quicker job acquisition and payment processing. Our product design team has implemented enhancements to streamline the management of customer sales transactions.
While adding back those missing features and disabling slide-in bars is unavailable, I encourage you to share these thoughts on our feedback channel. Our product developers are open to suggestions to improve our products and meet our customer's business needs.
Here's how:
- Go to the Gear icon.
- Select Feedback.
- Enter your suggestion and click Submit Feedback.
You can also track feature requests through this link: QuickBooks Online Feature Requests.
If you're experiencing slow-loading pages, your browser may become overwhelmed with frequently accessed page resources such as cache and cookies, which can cause unexpected behavior. With this, you can access your QBO account through a private browsing window to see if it is a browser-related issue. You can use the following shortcut keys to access incognito mode:
- Safari: Control + Option + P
- Google Chrome: Press Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
If this works, you can clear the browser's cache so the system can start fresh. If you get the same result, I recommend switching to a different supported browser.
Additionally, you may find this article helpful regarding speed issues: Why is my QuickBooks Online slow? There are several factors to ensure you maximize your user experience.
Furthermore, refer to this article to learn more about new estimates and invoice rollout updates: See what’s new with estimates and invoices in QuickBooks Online.
If you have further concerns about managing your account in QBO, please don't hesitate to contact me. I'll be around to help.
