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Payments
@FishingForAnswers Thank you for the link. I followed the protocol below mentioned in the link:
The only setting for "printing duplicate checks" applies to voucher checks only. It appears in the popup print selection menu when you get ready to print selected checks.
Please try changing check style to Voucher checks, making sure that "Additional copies" is set to "0" and then change check style back to Wallet (Check 21). Now print your checks.
Did that help?
Prior to printing I did the following:
- Switched the check to Voucher
- Changed the number of additional copies to 0
- Switched the style back to Wallet (Traditional)
- When I did this a dialogue box popped up indicating copies needed to be set at "1" and switched it back to "1" for me but left me in the "Voucher" check window
- Switched the style back to Wallet (Traditional)
- Printed the check and it printed only 1 copy
Oddly, it did not pull the check from my manual feeder Tray 1 (Printer was set to "Printer Auto Select") and instead pulled a blank sheet of paper from Tray 2. I then manually went into "Options" next to "Printer Name" and switched it to "Tray 1". It's now printing one check only (YAY!!!)
Thank you, thank you FishingForAnswers!!! I've been dealing with this issue since we upgraded to QuickBooks 2023 two years ago. I thought it was my printer and we recently changed it out for a new HP and I thought that would fix the problem, but it did not. It appears this solution has fixed this problem. I will keep you posted if for any reason it reverts back.