pjdesigns
Level 1

Payment refunded to customer randomly

Customer/Client paid $3,475 on Jul 2, 2024. 

 

Was going through the bank transactions this morning and noticed a "deposit" from QuickBooks that was negative for $3,475 on Dec 11, 2024. 

 

Client is a friend and I called him and he had no clue but said the money is back in his account and will get it back to me. He got his wife on phone and there was no chargeback or refund request or anything like that. It was very random. What could have caused this? 

Solved