The ability to view the credit card numbers is working as intended, Shipper. Rest assured, it won't display the full details of your card, such as CVV and expiration date. We can also request an option to hide the digits for your customer and business protection.
When Credit Card Protection is active, revealing Credit Card numbers in payment-related documents is intentional. Although customer payment wallets might encrypt the numbers, showing the last four digits, any transactions with fully encrypted numbers are declined. Additionally, no card-type image is displayed.
Additionally, I recognize that you're comfortable concealing the credit card digits with X values to safeguard the customer's payment information. I recommend submitting feedback to maintain the last four (4) numbers in their profiles under Payment Settings. This way, our developers may consider adding this function in the future.
Here's how:
- Go to the Help icon at the top menu.
- Select Send Feedback Online and then click Product Suggestion.
- Enter your request, then tap Send Feedback.
Monitor your suggestions through this website and stay informed about recent developments by visiting our blog.
Moreover, check out this article to change or turn off a payment method in QuickBooks Desktop: Add, edit, or disable a credit card.
Furthermore, send a gentle reminder to your customers to show how much they owe by following this guide: Create and send customer statements in QuickBooks Desktop. You can include summaries of their payments, credits, and balances.
We're committed to helping you resolve questions about online payment methods or handling customer-related tasks. Reply below, and I'll promptly provide the assistance you need.
