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Payments
Hey there, @PhogDog and other users on this thread.
We appreciate everyone coming on this thread and expressing their concerns on this matter.
We are aware of this issue and our engineers are working on a permanent fix as soon as possible. There is a possible workaround that could work for you and other users that are in the same situation. Here's the workaround:
- Create a new test company file. File > New Company.
- In the test file, go to Company > My Company.
- Click Sign In and successfully log in with your Intuit Account.
- Close the test file. File > Close Company.
- Open the live (affected) company file.
- Go to Company > My Company and attempt to sign in again.
If the issue persists after finishing the workaround, please contact our Customer Support Team so that you can get added to the investigation. When this happens, you'll be able to receive updates on the issue via email.
Feel free to reach back out and let us know if this workaround worked for you or if you needed to contact support. I'm only a post away if you need me again. Take care!