I've been with QBO for 2 months and have grown so many gray hairs over this issue. Can't accept client CC payments through QB invoices and everything also gets declined when I enter the details manually. Then, for fun, I tried my own card at $3,000, $1,500, $500 and everything was declined also. The invoice my client was trying to pay was $2,700.
I escalated a ticket with QB 4-weeks ago and still have not heard back. This is after several calls to complain about this which were met with "We reserve the right to decline a credit card transaction with no explanation". It's clear this company couldn't care less about the little guy. I've had nothing but issues with handling payments and money through Green Dot.
This is supposed to be easy. How can someone grow their small business if one of the biggest players in the game is not only preventing money through the door but doing nothing to help or fix it.
I would hope for some degree of response but not holding my breath.
