I know that reaching out for support can take time and effort, and I appreciate your dedication to doing so, HB66.
I also understand that delays can be upsetting, and I recognize the inconvenience caused by the issue you're facing. I'm here to assist you by providing troubleshooting steps to help resolve the problem.
It would be helpful if you could log out of your account and clear your cache and cookies. This can potentially resolve the issue you're encountering, as cache buildup can affect browsing performance. Afterward, log back in and check if you can successfully enter the time.
If the problem persists despite the steps, I suggest contacting our support team again. They will be able to investigate the issue further and take the necessary steps to fix it on your behalf.
Furthermore, I've attached an article that offers valuable insights on tracking and managing your employees' timesheets. Refer to this article: Track and Manage QuickBooks Time in QuickBooks Online.
If you require further assistance managing employees' time or related matters, reply to this thread. I am here to support you at any time.
