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QB Time - Can't see employee timesheets
I have two employees that are able to use QB Time to clock in and out, but I can't see their timesheets as the admin. They have sent me screenshots of their timesheets from the app, so it's clear that they are able to login and track their time with our company, but for some reason their timesheets don't show up on my end. They never show up in the "Who's Working" window, I can't find their timesheets in any of the reports, and when I look at their names under "My Team" it says it's been weeks since they last clocked in (which I know is not accurate). Does anyone know how to fix this issue?
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