Hey there Bottle,
Thanks for chiming in on this thread. To ensure your QuickBooks Desktop file is running as designed, I recommend using the QuickBooks Tool Hub to fix common errors. Once this has been completed, follow these steps;
1-Select Sales Tax from the top menu bar
2-Choose Manage Sales Tax On the Tax Accounts and Payments page
3-Double-click on the Agency
4-Select the Sales Tax Settings tab
5-Check the box Track tax on purchases separately to and use the ▼ dropdown menu to choose the appropriate account, Click OK to save.
If you require further assistance, I recommend reaching out to our support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following the method in this link.
