Hi, @LeahIlanah.
Thanks for the response. Allow me to chime in and help share some information about the 10-digit e-file PIN.
This PIN is obtained after enrolling to the E-file service in QuickBooks Desktop and this is different from the EFIN/ERO. If you do not receive this PIN or have lost it, you'll need to contact the IRS to request the status of your application.
You're going to need this PIN so you can e-file your 940, 941 or 944 tax forms. Let me provide you with the following articles below for more information:
E-file and E-pay: General Info
E-File 10-digit PIN lost or missing for Enhanced Payroll
E-file 940, 941, and/or 944 Federal Forms in QuickBooks Desktop
This will get you on the right track. Please let me know if you have other questions about E-File. I'm always here to help.
