Hi there, @Service.
Thank you for letting us know about the issue you have been experiencing. Upon checking with our engineering teams, there is no reported issue regarding it.
I recommend performing some troubleshooting steps to check if this is a web-related issue. Let's start by accessing your account in a private window to determine if this is the case. This mode prevents browsing history from being stored.
Here's are the shortcut keys:
- Ctrl + Shift + P (Internet Explorer or Firefox)
- Command + Shift + N (Safari)
- Ctrl+ Shift + N (Google Chrome)
Once working, we'll have to go back to your regular browser and clear the cache to free up storage space and boost your operating system performance.
However, if you continue to get the same result, I suggest using a different browser.
For additional reference, you may want to check these articles:
Get back to me if you have follow up questions. I'm always here to help. Have a great day!
