I appreciate you sharing feedback about the process of refunding a supplier in QuickBooks, chrisotherwise.
This may not be an easy process for you. But, I'll share how the refund works, and the steps need to match it with the downloaded transaction.
Since the supplier refund comes through your automated bank feed, you don’t need to record the deposit manually. Simply enter the supplier credit first, then match the deposit to the credit.
Here's how:
- Click + New and select Supplier credit.
- In the Supplier field, select the appropriate supplier.
- Enter the Payment date, Amount, and Category (This is the category, product, or service you’re getting credit for).
- Select Save and close.
Once done, go to the Banking page and find the deposit. Use the Add function to add the refund as a deposit, and categorise it to the Creditors (Accounts Payable) account. Please browse this article: Add and match downloaded bank transactions.
Also, I'll let you send a request about the feature that you want. Your valuable feedback goes to our Product Development team to help improve your experience in QuickBooks.
- Select the Gear icon at the top, then Feedback.
- Enter your comments or product suggestions.
- Select Next to submit feedback.
You can track feature requests through the QuickBooks Online Feature Requests website.
I'm adding this article to show you how processing a refund works in our system: Learn how to refund a customer or supplier or record a customer or supplier refund in QuickBooks Onl....
Get back to me if you have additional questions by commenting below. I'm always around here in the Community forum to help you.
