azucker
Level 2

Reconciling transactions after updating my bank connection

I have been using Quickbooks Self-Employed for several years.  Recently, my bank connection (Fidelity Investments) stopped synching and had to be updated.  I followed the QBSE guidance and created a "new" connection for the bank.  I then had to "exclude" all of the duplicate entries (which were a lot) back to the beginning of the year.  

 

On my bank accounts page, I now have two sets of accounts.  One before the update and the other after the update.  

 

The problem is that when I look at my account balances on my Home screen, they are 2X the action account balances because of the duplicate set of bank accounts.  (see attached screenshots)

 

If I hide the original, pre-conversion accounts, then I lose all of the history associated with my pre-conversion data which extends back several years.  But the account balances will be correct.

 

However, if I "un-exlcuded" all of the new data, I don't think all of my 2023 entries will be present. Plus, I upload all of my receipts and associate them with each transaction.  Uploading all of my 2023 data and uploading receipts will be a lot of effort...assuming all of the transactions are there.