Non-QBO users don't need to log in to view the invoice, Julio.
Let's make sure that your client are using another browser when opening the invoice.
If they're still unable to view, please temporarily send the invoice by attaching it to your email. Then, let your client click on the attached PDF file to view it.
In the meantime, I'd recommend reaching out to our Support Team to get more help with QuickBooks Self-Employed.
Ask QB Assistant to contact us:
- Type talk to human.
- Select your preferred support method, Chat or Email.
Tell us more if you need anything else. We're here to help.
