Hello adamharriusk,
I've scanned through the whole thread to understand more about how to deal with the situation. There are two options you can do to deal with the withdraw to your bank.
If you already record the two transactions (£100 & £20) within QuickBooks, you'll need to match them with the transferred amount £120 from your Bank Feeds. If sales aren't entered yet from our system, you can download the income right away and record the transfer from your PayPal via the Split Transaction feature.
To know more about these options, please refer to the complete instructions found in this article:
Assign, categorise, edit, and add your downloaded banking transactions.
Please reach out to me here should you need any further assistance dealing with the transactions from PayPal. I'm always available to talk QuickBooks.
