FrustratedFromWales
Level 3

Transactions

No, it's not showing that there's a transaction missing.  If it did that would help.

 

The Paypal balance retrieved by QBO from Paypal often doesn't balance so I have to through up to 100 transactions looking for the missing one.  As you can imagine this is:

 

  1.  tedious
  2. a waste of my time as the old (pre-Open Banking system) worked perfectly without any issues

This may be high on the list of priorities for your engineers but words speak louder than actions.  I've been reporting this issue since February and it's been consistently:

  1. denied that there's a problem
  2. ignored for months
  3. closed without checking

Do any of those actions suggest to you that it's been taken seriously and treated with urgency ?

It's only since I started posting in this forum that anything seems to be getting done.  And, to be honest, all I've had is words.  No actually progress has been made.  It's still broken ...