When csv the transactions into your account it will not change the balance of the account until it has a live connection with the bank. We know this is not ideal and it taking a lot longer than expected for our engineers to fix the issue but they are working on it and working with the banks to get the issue resolved. we take all our investigation seriously and some get resolved quicker than others due as it depends on what the engineers fine wrong and have to work through to get them sorted.
