AileneA
Moderator

VAT

I know how inconvenient it is when something isn't working on your end, Mostropovich.  

  

The most recent update that I have is that our Engineering Team is actively working to determine why users getting this issue. We are still investigating this unexpected behavior. 

 

Our engineers are all hands on deck working together for an immediate fix to sort everything out.  

 

To be notified about the latest status of this matter, I recommend contacting our Customer Care Team. Please provide the investigation number 53549 as the reference for your call. This way, you can receive an email once any updates on this issue are made available.  

 

You can contact them by following the steps shared by my peers above. 

 

Your patience and understanding in this situation are much appreciated. Stay safe!