This isn't the kind of impression that I'd like you to have and we know how much time it can take when something isn’t working the way you need it, gatolt.
I've checked our records and there's no reported case about the error message you've encountered. I appreciate you for performing some troubleshooting steps to get this sorted out. Since the recommended steps are not working, it would be best to contact our Customer Care Support. They'll pull up your account in a secure environment and investigate what's causing this issue. Here's how:
- Click on Help and enter something like the "Something went wrong" error message when clicking on Taxes-VAT.
- If you get search results, type need human.
- Click on any of the results and click I still need a human.
- Press Contact Support Team.
I've added these articles to give you more insights on how the processing of VAT:
Keep in touch if you need any more assistance with this, or if there's something else I can do for you. I've got your back. You have a good one.
