QuickBooks Desktop

QuickBooks Desktop is being discontinued

We have taken the decision to discontinue QuickBooks Desktop for our UK customers. We won’t be launching a 2022 edition of QuickBooks Desktop for the UK, but you will continue to receive full support until 31 January 2023.

Get ready for the HMRC Self-Assessment deadline

Why are we discontinuing QuickBooks Desktop?

Helping you stay compliant is our top priority. Given the recent changes to accounting and tax regulations, and with more on the horizon, we need to ensure you’re on a product that can be supported with regular updates.

With QuickBooks Desktop, customers can miss these updates and use software that is out of date and non-compliant. That’s why we’ve decided to discontinue the product.

When will support for QuickBooks Desktop in the UK end?

31 January 2023. We won’t be launching a 2022 edition of QuickBooks Desktop.

What do I need to do?

While you don’t need to do anything today, we would recommend reading about your options or talking to us about switching to QuickBooks Online to make sure of a seamless transition.

Move to QuickBooks Online

If you are thinking about moving to QuickBooks Online, we have a dedicated support hub to help you determine if it is right for you, what to expect when you move, and how to move your data. Visit the hub.

Download your data to move out of QuickBooks Desktop

  • Please ensure you back up and save a copy of your desktop data file
  • Export your lists and generate a detailed chart of accounts report plus open transaction reports to help you set up
  • Enter your opening balances into your new providers chart of accounts and import your customer and supplier lists
  • Finally, re-create or import your open transactions and adjust your open balances accordingly

If you need help, please contact us.

Frequently asked questions

If you select the Free Trial option the first months subscription to QuickBooks, starting from the date of enrolment, is free. To continue using QuickBooks after your one month trial, you'll be asked to present a valid credit card for authorisation, and you'll be charged the then current fee for the service(s) you've selected. All prices shown exclude VAT. Offer(s) are valid for new QuickBooks customers only. Offer cannot be combined with any other QuickBooks Online offers. Terms, conditions, features, pricing, service and support are subject to change without notice.

QuickBooks Making Tax Digital for VAT software is available to all QuickBooks Simple Start, Essential and Plus subscribers. Use of QuickBooks MTD for VAT software and bridging software must be aligned with HMRC's eligibility requirements and includes additional set up between the small business and HMRC.

QuickBooks MTD software currently supports Standard, Cash and Flat Rate schemes. QuickBooks Bridging Software supports Standard and Cash schemes. Businesses whose home currency is not GBP are currently not supported.

Receive a 50% discount off the current monthly price for QuickBooks Online Simple Start or 50% discount off the current monthly price for QuickBooks Online Essentials or 50% discount off the current monthly price for QuickBooks Online Plus for the first 4 months of service, starting from date of enrolment, followed by the then current monthly price. Your account will automatically be charged on a monthly basis until you cancel. You must select the Buy Now option and will not receive a one month trial. Offer valid for new QuickBooks Online customers only. No limit on the number of subscriptions ordered. You can cancel at any time by calling 0808 168 9533. Discount cannot be combined with any other QuickBooks Online offers. Terms, conditions, features, pricing, service and support are subject to change without notice. All prices shown exclude VAT.

Receive a 50% discount off the current monthly subscription price for the first 4 months of service starting from the date you subscribe for the service. In order to obtain the discount you need to select the Buy Now option and will not receive the free one month trial offer. After the first 4 months, your account will be charged on a monthly basis at the then current price until you cancel. The above discount offer is available only to new QuickBooks Self-Employed customers and cannot be combined with any other QuickBooks Online offers.

QuickBooks Advanced Payroll allows you to automatically submit information to the following pension providers: NEST, The Peoples Pension, Smart Pensions, Aviva and NOW:Pensions

Mileage tracking is available on QuickBooks Self-Employed and QuickBooks Online on iOS and Android only.

These terms apply to QuickBooks UK customers only. Bulk-pricing discount offer is valid only if you are signing up for more than one QuickBooks Online subscription with each order. View terms and conditions for multiple accounts pricing. To inquire further about the bulk-pricing discount offer, please call 0808 168 4246.

*QuickBooks UK have temporarily changed our support hours due to the mandated travel and office restrictions. Please see temporary customer support opening times:

  • QuickBooks Online Phone – Monday to Friday 8am to 7pm.
  • QuickBooks Online Live Messaging – Monday to Friday 8am to 12am, Saturday and Sunday 8am to 8pm.
  • QuickBooks Self Employed Live Messaging – Monday to Friday 7am to 10pm, Saturday and Sunday 8am to 8pm.

'Save around 8 hours a month' based on respondents new to QuickBooks; Intuit survey June 2016.

How can we help?

Talk to sales: 0808 168 9533

9.00am - 5.30pm Monday - Thursday

9.00am - 4.30pm Friday

Get product support

Visit support page