What Should You Include on Your Invoice for Small Businesses in the UAE?
The process of starting a small business has a lot of moving parts, so it may be tempting to avoid paying attention to the small details of your invoicing process – but this would be a big mistake. As your invoice will be how you get paid, you want to make sure to be as thorough as possible. According to a survey, more than eighty percent of small businesses or startups start noticing issues if there are any delays in billing or invoicing.
Unlike the rest of the world where the invoicing rules are mostly broad, it comes down to some strict requirements in the UAE. If the invoices fail to comply with the requirements, there are chances of delayed payments and, in a handful of cases, returned altogether.
You may be confused about what to include because no two businesses are the exact same, therefore no two invoices will be the same. This can even be true for invoices created by the same company but received by different clients (because the goods received and services rendered to different clients will always differ, at least slightly).
That being said, there are some staples that small business owners should always adhere to in order to ensure they send professional invoices in the UAE.
Branding
Your invoice is an extension of your business and should therefore do its best to reflect your business’s brand and its philosophy. Be sure to stay consistent with any brand logos, fonts, colours, or wording within your professional invoice.
You can create custom invoices by adding your branding to keep your document looking professional.
Invoice header
The header should clearly state what the document is – an invoice. This point may seem obvious but it’s important the recipient knows exactly what the document is as soon as they open it. No one wants to receive a bill, and start questioning what it is and where it came from.
Alongside the header or right underneath it, you should include a unique invoice number. This way you can easily identify and keep track of each invoice, which will help you maintain an organised bank account and stay on top of cash flow. This will be especially useful if you send multiple invoices to the same client.
Personal information and recipient information
Your company invoice template needs to include your business’s personal information as well as your recipient’s.
Personal information:
- Your name
- Company name (if you’re a sole proprietor then you can just keep your name)
- Email address
- Address
- Telephone number
- Complete Bank account details with IBAN and SWIFT codes
You may need to add the department and the contact information or person’s name if the recipient is dealing with a specific department within your company.
Recipient’s Information:
- Recipient's name
- Recipient’s company name (and the specific department that is being addressed, if applicable)
- Recipient’s company address
- Recipient’s email address
- Recipient’s telephone number
- Recipient's VAT number and Trade Identification Number (TIN) issued by the UAE government
Important dates and terms of agreement
Noting important dates in your invoice will help you and your client stay on track and prevent any delays in the agreed-upon invoice payment terms. Important dates to include are:
- Issue date (the day the invoice was created)
- Project start date
- Project completion date
- Payment deadlines
- Date the client received any goods or services
- The due date of the invoice
If there are any specific conditions for early or late payments these should also be included in your business invoice.
VAT Requirements On Invoices
As per the law in the UAE, all businesses with over 375,000 Emirati Dirhams (AED) in taxable annual revenue are required to add VAT on the invoices. With exception of a handful of services and goods, including healthcare, education, and basic food items, a flat 5% per cent VAT applies to other businesses.
Description of goods and services
Create a list of the goods obtained or services rendered. This list should be as detailed as possible to ensure there is no confusion as to what the client is paying for.
You can easily set up a list of your regular service using Google sheets or Google docs and then just copy and paste the relevant information into the invoice template. This will save time when you create invoices for your clients.
For example, instead of a general description such as “installation”, write down exactly what was installed, (software, T.V., air conditioning, etc), where it was installed, how many hours it took, and if there were any additional parts you needed to purchase for the installation.
Total of what your client owes
A small business owner can use their fee schedule to determine how much the client owes. Any discounts offered will apply to the subtotal, after which you apply the taxes. That figure is the grand total. When you create your business’s fee schedule, factor in aspects that affect your bottom line in the same way.
How Much Should You Charge on Your Small Business Invoice?
In order to arrive at a fair price that will profit your business while still considering your client’s best interest, you need to develop a pricing strategy. This can be done by obtaining accurate reports that break down your company’s financial statements. These statements include:
- Profit & Loss Statement
- Cash Flow Statement
- Income Statement
- Balance Sheet Summary
- Sales Tax Report
- Accounts Receivable Report
Once these reports have been reviewed, you can start looking at external factors such as market conditions, economy pricing, psychological pricing, geographical pricing and more.
Should you Send a Small Business Invoice to Your Clients?
The answer is yes. A small business owner can bill for obvious things, such as the number of hours they spend actually working on the client’s project. The service provider can also charge for travel time to and from the work location, compensation for additional workers, and for parts or equipment costs. Intangible items many business owners can work into their fee schedule are:
- Brand name
- Years of experience
- Marketing costs
While these are not items to add to the invoice, these are crucial aspects of the service that factor into their fees. If you have a large number of clients, developing an invoicing schedule is necessary.
When Should You Send Your Small Business Invoice to Your Clients?
There are different methods for how to send your invoice. If you provide short-term, small-scale services, it’s customary to send an invoice at the end of the project directing the client that payment is due upon receipt.
If your projects are larger in scope, breaking them into scheduled invoices is a common practice. Depending on the scope of a project, you can also invoice for a deposit upon the signing of the contract and break down the remaining payments into monthly, bi-monthly, or quarterly payments.
Using online invoicing or invoicing software will make creating and sending professional invoices easier and more efficient. With QuickBooks you will get access to features that will allow you to:
Customise your invoice (choosing brand colours, currency type, and language preferences)
- Set up automated scheduled invoices
- Automated sales taxes calculations
- Easier customer payments with the “Pay Now” button
- Instant payment matching which means when an invoice is paid, QuickBooks automatically matches the payment with the invoice in your books to save you time and keep everything updated.
And the list doesn’t stop there. Simply download the free invoice templates and try QuickBooks invoicing software today to see how it helps simplify your entire billing process and helps you to create and send invoices effortlessly.