Hello there, @srmoon.
Thanks for joining this conversation. I'm here to help fix the issue you're having with your register in QuickBooks Online (QBO).
I checked if there's an ongoing issue about the register's column size changing but there isn't currently one. To isolate this, logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.
To use a private browser, here's how:
- On your keyboard, press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox or Internet Explorer).
- Control + Option + P (Safari).
Once logged in, go back to your inventory register to check the column sizes. If everything looks fine, return to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.
That's it! Let me know how it goes in the comment section below. I want to make sure this is fixed. I'm always here should you have any follow-up questions or concern. Take care!
