Connect and manage eBay transactions in QuickBooks Online

Improve bookkeeping accuracy with the eBay Connector by Intuit, which syncs data directly into QuickBooks. Edit, categorise, and match eBay orders, payments, customers, and products.

The app imports order details like net amount, fees, taxes, discounts, products/services, and customers.

View status or orders/items

eBay orders will be automatically added to the books. You can view the status of the transactions and items being imported in the App transactions (Take me there) page. 

There are several tabs in the App transactions page:

• Processing includes all orders and items that are in progress and not yet imported.
• Imported includes all orders and items that were successfully imported from eBay.
• Excluded includes all orders and items that have been manually excluded from being imported.

Once an order is created in eBay, it appears in the Imported tab of the App transactions page, usually within 4 hours.

How to connect

You need an active eBay account to use the eBay Connector by Intuit. If you haven't already, create an eBay account first. Then you’re ready to get started!

1. Sign in to your QuickBooks Online account.
2. Go to Apps and select Find apps.
3. In the search bar, enter “eBay Connector by Intuit”, then select it when you find the app.
4. Select Get app now.
5. Read the steps to connect your accounts, then select Continue.
6. Enter your eBay username (or email address) and password and follow the steps to sign in.
7. Select the date you want eBay to start importing orders.
   Note: You can import up to 1-year worth of historical orders.
8. Complete the app settings. You can change these settings later by selecting from the eBay tile on the App transactions page.
   Note: Use Income account in Item settings and Use Expense Account in Payment settings are required fields.
9. Select Done.

Tips and terminology for your app settings

• Retrieve settings specifies which order statuses should be retrieved.
• Sales settings tell QuickBooks how to create sales.
  • Create Sales in QuickBooks as specifies whether to create an order from eBay as a Sales invoice or a Sales receipt. If you select Sales receipt, it won’t get imported into QuickBooks until fully paid.
  • Automatic Invoice Numbers lets QuickBooks generate an invoice number for each sale.
  • Shipping charges define which item to use for shipping charges. This setting is only required if the Shipping option isn't turned on in the company settings.
  • Discounts applied define which item to use for discounts. This setting is only required if the Discount option isn't turned on in the company settings.
• Item settings tell QuickBooks how to create items.
  • Create items as specifies whether to create items as non-inventoried or inventoried items. Select Inventoried Items if you would like to track inventory in QuickBooks.
  • Match items by specifies whether to match eBay product SKU by the QuickBooks SKU or Name field. If the imported product matches the QuickBooks item, the app won’t create a new item.
  • Use Income account specifies which account will be used for all items.
• Tax settings specify which eBay tax rates will map to which QuickBooks tax rates. This setting is only applicable if you have taxes set up in QuickBooks.
• Payment settings configure which QuickBooks accounts get used for eBay payments and fees.

You’re ready to go! The eBay app and your orders are available in App transactions (Take me there).