QuickBooks HelpQuickBooksHelpIntuit

Unlock or delete a pay run

by Intuit4 Updated 11 months ago

If a pay run has been finalised you’ll need to Unlock it first. Unlocking a pay run will enable you to edit, update and recalculate the amounts within a chosen pay run. 

Note: A pay run cannot be unlocked or deleted if automated super payments have been made from the pay run. 

Unlocking a Pay Run

  1. Select Payroll from the left-hand menu. 
  2. Select Pay Runs and then select the Pay Run you wish to unlock. 
  3. Select Pay Run Actions then choose the Unlock.
  4. Enter in a Comment about why you’re unlocking the Pay Run then select Unlock.

Delete a Pay Run

  1. Select Payroll from the left-hand menu. 
  2. Select Pay Runs and then select the Pay Run you wish to unlock. 
  3. Select Delete Pay Run then select Delete. 

Note: Once the pay run is deleted, it cannot be undone. Any related data cannot be recovered or restored. 

Have any other questions for our team?

If any of your questions were left unanswered, we'd love to hear them!
Pop over to our QuickBooks Community's discussion on payroll processes where you can ask your questions, have them answered by qualified QuickBooks Online experts, and hopefully help others with the same questions out in the process.

Content sourced from Employment Hero

QuickBooks Online Payroll Standard

Sign in now for personalized help

See articles customized for your product and join our large community of QuickBooks users.

More like this