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Hi, thank you for using Intuit ProFile Community
Due to unprecedented filing volumes last Friday, you might have experienced filing errors. We apologize for the inconvenience and understand how it impacts your business. Please rest assured that we will work with you to resolve this.
Please tell me we will not have the same issues June 30 when filing T2's
Hi, thank you for using Intuit ProFile Community
Due to unprecedented filing volumes last Friday, you might have experienced filing errors. We apologize for the inconvenience and understand how it impacts your business. Please rest assured that we will work with you to resolve this.
Calling what happened an inconvenience is an insult to us professionals who were trying to meet client needs. You were well aware that the tax deadline was April 30th and therefore should have had all your ducks lined up in advance to carry any potential "high" volume of returns being processed. Some returns have been filed late. What are your plans for addressing that?
I know I will be looking into other tax filing solutions for next year as ProFile has majorly dropped the "ball" this year.
maybe you didn't hear but it was cra not profile that was the problem! i called and was told that by my efile help desk. maybe cra will not drop the ball next year but i doubt it.
Profile Duncan please state CLEARLY if this was a CRA problem or was it an Intuit problem. We need to know!
Same hear but only on one client repeatedly. I've efiled 3 others. Go back to this one client and same message. Has to be a glitch in the software for one particular thing. Frustrating!
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