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sunshine_06
Level 1
posted
‎April 02, 2023 09:38 AM
last updated ‎April 02, 2023 9:38 AM

E-file Authorize a Representative

My clients information are correct but I cannot e-file authorize a representative, I reviewed many times her SIN, and complete names.  How to fix this issue?

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2 Comments 2
ldres1985
Level 3
‎April 02, 2023 10:44 AM

E-file Authorize a Representative

Efile help line might be a good place to start, they can usually tell you what the problem is.

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ProFile Duncan
ProFile Team
ProFile Team
‎May 02, 2023 09:15 AM

E-file Authorize a Representative

Hi,

Do not know if there was an error or not but the common issues are
1) not filing from the latest module, for T1 that would be the 2022 T1 module at this time.

2) the name is incorrect. This includes the first, middle and last name

 

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