Efile error 99173

Hi, 

That message means the entered efile number and/or password are incorrect. Re-enter the efile number and password in  EFILE > options > T1-EFILE internet. Then save the return, close ProFile, reopen ProFile and the error should be gone.

Hi there, 

so I have this error right now on my first customer of the year. I tried doing as you said but it didn't work. Any other options. 

Thank you

Experiencing the same problem.  My message says: "RepresentativeID" element is invalid.  Invalid according to its datatype 'Token" - the Pattern constraint failed.

I spoke with Intuit support -- they recommended re-entering my Efile code and password -- which didn't do anything.  They then said my EFILE code wasn't long enough, that it should be 7 characters... which I don't believe is correct.  I have the confirmation email from CRA showing that no changes have occured.

I spoke with the EFILE help desk too.  They suspected it had something to do with a RepID being needed to EFILE... but that doesn't really make sense either, because I have already done that.

Thank you so much for the reply. I have done all that too so it sounds like it's a cra error that they need to fix. Hope it is soon. If I figure it out in the mean time I will let you know.

Cindy113

I deleted the Efile code, saved and closed Profile.  Then I reopened Profile and entered it again and it worked that time.  Today we started Efiling again and has no problem.  Try it.

Unfortunately, this method did not work for me...

I have narrowed the problem down to the T183 Information Return for Electronic Filing.

There is a new line item under Part C - Electronic Filer Identification.

CRA sent out an email about 2 months ago indicating that they were going to start asking preparers to associate their RepID to the EFILE transmission session...  It looks like this is where it gets input now...  Because there's a new box for RepID where there was none before.  The individual at the EFILE help desk said that for 2022, we could use TEMP001 if we didn't associate a RepID to the EFILER number.

Unfortunately for me... Profile is putting my EFILER number into this box...  I don't know where, under the options panel, to change this.

Go to Options/Environment/Preparer/RepID and enter your RepID.  This should populate the correct line on the T183.

There is one extra step after this.  I had to navigate to the INFO page, right-click and select 'Update Preparer Information' -- otherwise it would not update across the forms (T183, T1013, etc.)

So my form is showing my rep id as long as I check off which one to use eg. individual. 

I tried to delete my number and reattached my rep id and password. Shut down and restarted program and it is still showing the error. Not sure what else to do. Thanks.

I did not enter my RepID password anywhere in Profile.

I only entered my business number and RepID number in the screen I wrote above.

Under Efile/Options/T1/Efile Internet I entered my efile number and efile password.

It seems to work for me.  I do not get the error code.

So I finally got it. I was issued another number from CRA which I had never had before and I needed to put this in my RepId not my efile number. It cleared the error right up. I am so grateful to the gentleman at the Profile help centre for helping me figure this out. Yay!

Hi,

The error 99173 is a general error number: the description will give details.
In a T1 - transmitter number is your efile number. Enter that in Efile> set efile password. Make sure to use the latest efile password and enter with cap locks on.
In a T1-Represenative ID means a RepID of less than 7 digits is entered in Option >environment, Preparer tab. If you have a seven digit RepID enter it there. CRA guidance is in 2022 the RepID is optional for the T183

See CRA efile news for more information
https://www.canada.ca/en/revenue-agency/services/e-services/e-services-businesses/efile-electronic-f...

Thank you