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jkimca
Level 1

Failed to transmit Service timeout error: GatewayTimeout Gateway Timeout

Hello,

I'm trying to EFILE 2023 T1 but I'm getting the following error message:

Failed to transmit Service timeout error: GatewayTimeout Gateway Timeout

 

Could you let me know if there is ways to troubleshoot this, please?

 

I have no issue with other internet. Profile version 2023.4.1 and there is no auditor warning (EFILE: Ready to transmit) thank you

3 Comments 3
callnpci
Level 2

Failed to transmit Service timeout error: GatewayTimeout Gateway Timeout

I'm experiencing the same problem. It's unclear whether the issue lies with Intuit or the CRA's e-filing system.

jkimca
Level 1

Failed to transmit Service timeout error: GatewayTimeout Gateway Timeout

So it's not just me...

 

Profile is getting new error every year so I can't use this anymore. This year is the last time I'm using profile.

Mario B
ProFile Team

Failed to transmit Service timeout error: GatewayTimeout Gateway Timeout

Users who experienced this just tried  again and it was fine.