Is EFILE Authorize a representative working?

georgeshamoun · ‎December 17, 2020

Hi

Any comments are appreciated, I am trying to EFILE Authorize a representative for a client that is filing his return a bit late, but it is greyed out and inactive, not sure is it because it is not available in new Profile version? Any clue?

georgeshamoun · ‎December 17, 2020

I got it thank you

ProFile Duncan · ‎December 18, 2020

Hi, thank you for using Intuit ProFile Community

Glad you resolved the issue. As required by CRA, the latest version of the T1 module must be used for filing a T1 authorization, the menu item for transmitting the authorization is therefore greyed out in all earlier tax years.

Hope this helps

RioBravo · ‎February 08, 2021

Failed today. CRA message was that software was not approved. I have the latest version installed.

Mario B · ‎February 08, 2021

Hi,

We are aware of this issue, and the development team is working with CRA to get it fixed.

Mario B · ‎February 09, 2021

The issue has been resolved

Elise 1 · ‎February 23, 2021

I am trying to e-file an authorize representative form but the option is greyed out in Profile - not sure how to fix this.

ProFile Duncan · ‎February 23, 2021

Hi, thank you for using Intuit ProFile Community

The authorization, per CRA requirements, can only be sent from the current year tax module. For ProFile version 2020.3.0 this is the 2020 T1. Because of this the authorization menu item in the EFILE menu is greyed out in all earlier modules.

If you are filing from the 2020 T1 module, be sure to check the Enable printing checkbox at the top left of the authorization form. This will activate the form and the EFILE menu item.

Hope this help

Is EFILE Authorize a representative working?