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AlexYim
Level 2

Cannot eFile a T2 with year ended Feb 28, 2022

After renewed the ProFile license to 2022,  I cannot e-file a T2 with year ended Feb 28, 2022.

An error message box popped up stating '

Solved
Best answer June 15, 2022

Best Answers
AlexYim
Level 2

Cannot eFile a T2 with year ended Feb 28, 2022

Called technical support and the case was solved.

View solution in original post

2 Comments 2
AlexYim
Level 2

Cannot eFile a T2 with year ended Feb 28, 2022

Called technical support and the case was solved.

ProFile Duncan
ProFile Team

Cannot eFile a T2 with year ended Feb 28, 2022

If you are on current version of ProFile, and the license is activated, the T2 return is likely in the wrong ProFile module. Follow the directions in this article to move the return to the correct module. ProFile will not issue a warning if your license cannot be used for a return: instead a Onepay purchase window will pop up