how do i fix efile error code 78

border · ‎April 29, 2021

I'm getting an efile error code 78. it says" the document control number on this record has already been used on an accepted EFILE return.

How do i fix this

ProFile Duncan · ‎May 06, 2021

Hi, thank you for using Intuit ProFile Community

This error may mean the return was accepted and ProFile was not updated to accepted e-file status. The document control number( DCN) can be changed on form T1EFILE. Scroll down to the bottom of the form and highlight the DCN, then press the F2 keyboard key to change the DCN. A unique DCN will be created that allow filing.

Hope this helps

View solution in original post

ProFile Duncan · ‎May 06, 2021

Hi, thank you for using Intuit ProFile Community

This error may mean the return was accepted and ProFile was not updated to accepted e-file status. The document control number( DCN) can be changed on form T1EFILE. Scroll down to the bottom of the form and highlight the DCN, then press the F2 keyboard key to change the DCN. A unique DCN will be created that allow filing.

Hope this helps