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Springtaxtime
Level 1
posted
‎April 15, 2023 01:01 PM
last updated ‎April 15, 2023 1:01 PM

Profile will not efile my return as line 11400 is zero. It will not allow me to override. How do I override this error?

 
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Best answer April 15, 2023
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janisbossenberry
Level 7
‎April 15, 2023 01:18 PM

Profile will not efile my return as line 11400 is zero. It will not allow me to override. How do I override this error?

Line 11400 is on the T1, CPP benefits.  Did you enter a T4AP slip?  is it not properly completed?  On the T4AP slip, line 20 is what carries forward to Line 11400.  Make sure you did not override that line - it should have an amount in it if you entered a retirement benefit or some other benefits on lines 14 to 19.

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2 Comments 2
janisbossenberry
Level 7
‎April 15, 2023 01:18 PM

Profile will not efile my return as line 11400 is zero. It will not allow me to override. How do I override this error?

Line 11400 is on the T1, CPP benefits.  Did you enter a T4AP slip?  is it not properly completed?  On the T4AP slip, line 20 is what carries forward to Line 11400.  Make sure you did not override that line - it should have an amount in it if you entered a retirement benefit or some other benefits on lines 14 to 19.

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Springtaxtime
Level 1
‎April 15, 2023 03:39 PM

Profile will not efile my return as line 11400 is zero. It will not allow me to override. How do I override this error?

Thank you.  I had to go onto the T4AP and put in zeros.  Then undid the override.  It worked!! Thanks.

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