cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
tim chiu
Level 1
posted
‎December 14, 2025 08:03 PM
last updated ‎December 14, 2025 8:03 PM

When I try to open/create the 2025 T1, "Interface not supported " come up.

I updated my Profile today and put in my T1 license key. I am using Window 11 and did not change any hard drive file location etc. All the years in the pass the "look for update" always work and never have any problems. Anyone has encountered this issue? Your help is very much appreciated.

Labels:
Reply Join the conversation
1 Comment 1
Mario B
ProFile Team
ProFile Team
Monday

When I try to open/create the 2025 T1, "Interface not supported " come up.

I recommend to reinstall profile, https://profile.intuit.ca/support/en-ca/help-article/manage-users/uninstall-reinstall-profile/L6JFD6... , if this does not help, I recommend to doa clean uninstall, https://profile.intuit.ca/support/en-ca/help-article/manage-workflows/perform-clean-uninstall-profil... otherwise, please call the support helpline.

 

Thank you!

Reply Join the conversation