Fix error -6000 when opening a company file
by Intuit• Updated a day ago
Learn how to fix a -6000, XXXX error when you try to open your company file.
-6000 errors can happen on both local and network setup. This error usually has 3 or 4 more digits and a message that says you can't open your company file.
Here are different -6000 series errors you might see:
Error | Possible Cause |
-6176,0 | Your firewall blocks the connection between two computers |
-6000, -107 | The .TLG file is damaged |
-6000, -1076 | Your QuickBooks installation is damaged |
-6010, -100 | The company file is hosted by a computer that's not the server. |
-6138, -105 | The company file is hosted by a computer that's not the server. |
-6210, 0 | The company file is hosted by a computer that's not the server. |
-6189, -83 | The company file is hosted by a computer that's not the server. |
-6190, -83 | The company file is hosted by a computer that's not the server. |
-6012, -1061 | Wrong network setup |
-6144, -82 | Wrong network setup |
-6000, -82 | Wrong network setup |
-6129, -101 | Wrong folder permissions or the QB Database Server Manager isn't working right |
-6190, 816 | A user is in single user mode instead of multiuser while they work in the file. It can be a mismatch between the transaction log file (.tlg) and the company file (.qbw) |
-6190, -85 | A user is in single user mode instead of multiuser while they work in the file. It can be a mismatch between the transaction log file (.tlg) and the company file (.qbw) |
-6190, -82 | A user is in single user mode instead of multiuser while they work in the file. It can be a mismatch between the transaction log file (.tlg) and the company file (.qbw) |
-6000, -832 | Hosting is on or the .ND file doesn't work right |
-6144, -304 | Something went wrong when you try to open QuickBooks |
-6190, 1005 | Something went wrong when you try to open QuickBooks |
-6189, 1005 | Something went wrong when you try to open QuickBooks |
-6000, -305 | Wrong network setup or there's damage to your company file |
-6073, -816 | Multiple computers are hosting the file, firewall settings block the connection, or there's damage to the company file |
-6144,-103 | The .ND file has an incorrect path to your company file or there's damage to the QuickBooks Database Manager Windows user account |
-6144, 0 | The .ND file has an incorrect path to your company file or there's damage to the QuickBooks Database Manager Windows user account |
-6120, 0 | One of the workstations is hosting the company file or the firewall port (8019) is blocked |
-6087, 0 | File is open locally |
-6131, 0 | File is open locally |
-6147, 0 | You open the company file or restore a company backup (.QBB) |
Step 1: Update QuickBooks
Make sure you update QuickBooks to the latest release.
Step 2: Run File Doctor from the QuickBooks Tool Hub
Step 1: Download and install QuickBooks Tool Hub
The QuickBooks Tool Hub helps fix common errors. You'll need to close QuickBooks to use the tool hub. For the best experience, we recommend you use Tool Hub on Windows 10, 64-bit.
- Close QuickBooks.
- Download the most recent version (1.6.0.8) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
Note: If you can't find the icon, do a search in Windows for QuickBooks Tool Hub and select the program.
Step 2: Run QuickBooks File Doctor
- From the tool hub, select Company File Issues.
- Select Run QuickBooks File Doctor. It can take up to one minute for the file doctor to open.
Note: If the QuickBooks File Doctor doesn't open, search for QuickBooks Desktop File Doc and open it manually. - In QuickBooks File Doctor, select your company file from the drop-down menu. If you don’t see your file, select Browse and search to find your file.
- Select Check your file (middle option only) and then Continue.
- Enter your QuickBooks admin password and then select Next.
If you still have issues after you run QuickBooks File Doctor, follow the solution for how you open your company file.
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