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Error -6000, -82 or -6000, -106 when opening or accessing the company file

by Intuit Updated 3 weeks ago

You may receive these errors when opening or creating a company file in QuickBooks Desktop:

Error -6000, -82
Error -6000, -106

Perform the following solutions in the order shown for best results:

Important: Before proceeding, make sure QuickBooks is updated to the latest release. It is also recommended to fix company file and network issues with QuickBooks File Doctor before performing any of the following steps.

Solution 1: Remove spaces after the company name and before the company file extension

  1. Log out of QuickBooks Desktop on all machines.
  2. Open to the folder where the company file is stored.
  3. Right-click on the company file and choose Rename.
  4. Select the name of the file, then check and remove any spaces between the file extension and the name of the company.
  5. Try to open or create a company file.

If the issue persists, proceed to Solution 2.

Solution 2: Turn off hosting with each computer where QuickBooks is installed

  • For Single-User Access:
    Note: Turning off Hosting mode disables multi-user access.
    1. Go to File > Utilities > Stop Hosting Multi-User Access.
    2. When "Stop hosting multi-user access" message appears, select Yes.
    3. When the "Company file must be closed" message appears, select Yes.
  • For Multi-User Access:
    Note: This error usually indicates that one or more client computers are incorrectly set up to host multi-user access.
    1. On each client computer displaying the error:
      1. In the No Company Open window, select File , then choose Utilities.
      2. Confirm that the menu option Host Multi-User Access is displayed. One or more client computers might display the menu option, Stop Hosting Multi-User Access, which indicates they are already hosting multi-user access.
    2. Select the Stop Hosting Multi-User Access option on any client computer displaying the Stop Hosting Multi-User Access, then follow the prompts to turn off hosting.
    3. Try opening the problem file again. The log-in window should now display. If the issue persists, please proceed to Solution 3.

Solution 3: For Multi-User access, switch to Hosting Local and Remote files mode

Note: Perform this procedure only if the previous steps fail to resolve the error.

  1. With QuickBooks open, press the F2 key to open the Product Information window.
  2. Verify that under Local Server Information at the bottom of the window, Hosting is set to local files only.
  3. Select the File menu and select Switch to Multi-user Mode.
  4. Open a company file on a network computer. For more information, see the QuickBooks in-product Help or set up multi-user or network for QuickBooks Desktop resource page.
  5. Once the company file is open, press the F2 key to open the Product Information window.
  6. Verify that under Local Server Information at the bottom of the window, Hosting is set to local files only.
    Reminder: To provide other QuickBooks users with continuous access to the company file, the computer that is hosting multi-user access must be left on, and the user who set up QuickBooks must remain logged in; however, QuickBooks does not need to be open.

If the issue persist, please proceed to Solution 4.

Solution 4: Run the Quick Fix my Program tool on the client computer

  1. Download and install the QuickBooks Tools Hub on the client computer.   You used this tool to run the File Doctor.
  2. In the QuickBooks Tools Hub, select Program Problems.
  3. Select Quick Fix my Program.
  4. Start QuickBooks Desktop and open your data file.

Solution 5: Follow standard data troubleshooting

It is possible that your company file has data damage. To resolve it, check Resolve data damage issues (basic troubleshooting).

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