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Connect bank and credit card accounts to QuickBooks Online

by Intuit Updated 2 weeks ago

Learn how to connect your bank and credit card accounts to QuickBooks Online.

When you connect your online bank in QuickBooks, the transactions automatically download and categorize. This helps you to save time in updating your bank feeds. All you have to do is to review and approve them.

Note: Many banks are starting to switch to a new connection service called OAuth. We're also switching to OAuth to make online banking easier and faster to use. Find out which banks are using OAuth and how it affects you.

In this article, you'll learn how to:

If you used bank feeds in QuickBooks Desktop, you'll need to connect your bank/credit card accounts again in QuickBooks Online for security reasons. If you plan to import your data from Desktop, follow these steps before you connect your bank:

  1. Find your most recently categorized transaction in QuickBooks Desktop.
  2. Make a note of the transaction date.
  3. Follow these steps to import your Desktop data. Note: It's important to do this before you connect your bank. Otherwise, your Desktop data will replace any downloaded bank transactions in QuickBooks Online.
  4. Your categorized transactions will copy from Desktop to Online. Uncategorized transactions won't copy over.
  5. To connect your bank to QuickBooks Online, continue reading this article. To avoid adding duplicate transactions, make sure to only pull transactions after the date in Step 2. You can do this by changing the transaction pull date while you're connecting your bank:

If you miss that step and download duplicate transactions by mistake, don't worry. You can exclude them from your books during the review process.

You can also find out more about how features and data move to QuickBooks Online.





Step 1: Connect a bank or credit card account

Connect your bank or credit card account so you don’t have to manually enter your transactions. You can also connect multiple businesses and personal bank accounts to keep your business information up-to-date in QuickBooks.

  1. Go to Transactions and select Bank transactions.
  2. If this is the first bank account you’ve set up, select Connect account. Or select Link account if you already created one.
  3. Search for your bank. You can connect most banks, even small credit unions. Note: If you can’t find your bank but still want to add your transactions to QuickBooks Online, you can also manually upload bank transactions.
    Note: If you can’t find your bank or credit card account in the list, try these troubleshooting steps.
  4. Sign into your bank by entering your banking username and password. Then select Continue.
  5. Follow the on-screen steps to connect. Your bank may require additional security checks. It may take a few minutes to connect.
  6. Select any accounts you want to connect like, your savings, chequing, or credit card. Then choose the matching account type from your chart of accounts in QuickBooks.
  7. If you don’t see the correct account type, from the dropdown ▼, select Add new.
    1. For new bank accounts:
      • From the Account Type ▼ dropdown, select Bank
      • From Detail Type ▼ dropdown, select Savings or Chequing
      • Give the account a name, then select Save and Close.
    2. For new credit card accounts:
      • From the Account Type ▼ dropdown, select Credit Card.
      • Give the account a name, then select Save and Close.
  8. Select how far back you want to download transactions. Some banks let you download the last 90 days of transactions. Others can go back as far as 24 months.
  9. Select Connect, then select Done.
    Note: You can change the account name later.

Alternatively, you can also connect bank accounts from your chart of accounts. To do so:

  1. Go to Settings Settings gear icon. and select Chart of accounts (Take me there).
  2. Find the account you want to connect to.
  3. In the Action column, select the Account history ▼ dropdown. Then select Connect bank.
  4. Follow the on-screen instructions to connect your bank to QuickBooks (these steps are the same as listed above).


Step 2: Download recent transactions

Refresh your bank feed to automatically download your recent bank transactions.

  1. Go to Transactions, then select Bank transactions.
  2. Select Update.


Step 3: Categorize downloaded transactions

Review and categorize the downloaded bank transactions to make sure that they are categorized correctly. This helps you to organize your charts of accounts accurately. It also makes it easier to generate reports and file taxes.

If you don't see the correct account type in the dropdown list, select how far back you want to download transactions. Some banks allow you to download the last ninety days of transactions, while others can go as far back as twenty-four months.



Additional resources

If you have problems downloading transactions or see any errors, here's how to fix them.

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