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Resend an invitation to QuickBooks Workforce to view their pay stubs and T-4s
by Intuit• Updated 1 month ago
Learn how to send another invitation.
There may be several reasons you need to resend your employee’s invitation to QuickBooks Workforce.
- Your employee didn’t receive the original invite
- Your employee’s email address is wrong
- Your employee has a new email address
If you invited your employee to use QuickBooks Workforce to view their pay stubs and T-4s and it didn’t work, here’s how to resend it.
In this article, you'll learn how to:
- Resend my employee an invitation to the same email
- Resend my employee an invitation to a different email
Note: Not sure which payroll service you have? Here's how to find your payroll service. |
Resend an invitation to the same email
If your employee’s email address is correct, but they didn’t receive the original invite, you can resend it.
- Go to Payroll and select Employees (Take me there).
- Select your employee.
- Next to Pay and tax docs, select Send reminder.
- Check the email address, then select Send reminder. The employee will receive a new invitation.
Resend an invitation to a different email
If your employee’s email address is wrong, or they gave you a new email address, you can cancel the invite. Then update their email address and send a new one.
- Go to Payroll and select Employees (Take me there).
- Select your employee.
- Turn off the Employee self-setup switch.
- Select Confirm.
- Turn on the Employee self-setup switch.
- In the Ask <employee name> to self-setup in Workforce window, enter the new email address and select Send email. The employee will receive a new invitation.
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