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Review your bank payments Merchant Application status

SOLVEDby QuickBooksUpdated September 25, 2023

Have you applied for bank payments? That’s great! Here's how to check the status of your request.

  1. Log into your QuickBooks Online account.
  2. Click the gear icon.
  3. Select Account and Settings.
  4. Select the Payments tab in the left-side menu.

Your request status is displayed in the bank payments field.


Status changes are also communicated to you via email as updates occur:

Status Key MessagesTiming
Initial SetupThanks for setting up your deposit account for bank payments. We need one to two business days to set up your deposit account. When it’s ready, you’ll get a confirmation email from us.Immediately upon applying
Setup PendingSetup of your Deposit account for bank payments still pending. We’ll email you within one to two business days when your account setup is confirmed. 1-2 business days
ApprovedSetup for bank payments is complete. You’ll now get paid in three to four business days for payments made using bank payments, depending on your bank. 1-3 business days
DeniedWe weren’t able to set up your deposit account for bank payments.Generally 1-3 business days

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