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Verify if your Windows is 32- or 64-bit

SOLVEDby QuickBooks1Updated October 31, 2023

Find out how to check if you’re using Windows 64-bit or 32-bit.

The full capability of a 64-bit processor can be used with QuickBooks Desktop 2022 and 2023. Learn how this improves stability and performance. 

QuickBooks Desktop 2022 and 2023 require a 64-bit Windows operating system and won’t run on 32-bit. Because 64-bit systems have been around for a while, you’re probably already using one right now. Most software and hardware purchased after 2012 support 64-bit operating system. You’ll be able to install and run the new 2022 and 2023 QuickBooks Desktop software, provided you meet all the system requirements and run 64-bit Windows 8.1 or newer.

Check which Windows you use

  1. Select Windows Start
  2. Select Settings .
  3. Select System, then About.

Under Device specifications, you’ll see the processor and operating system type.

Your options if you don’t have 64-bit system compatibility

We recommend one of the following: 

  • Upgrade your computer hardware / Windows operating system, or both, to provide 64-bit compatibility.
  • Stay on your current version of QuickBooks Desktop. QuickBooks will continue to be 32-bit compatible with 2021, 2020 and 2019 versions and support terms remain unchanged.
  • QuickBooks Desktop provides a 60 day money-back guarantee.

Other cloud-based options

If you use cloud hosting and are a current Enterprise, Pro Plus, or Premier Plus customer, there’s no impact. 

If you use Enterprise and wish to access your company file from anywhere, check our cloud hosting options.

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