QuickBooks HelpQuickBooksHelpIntuit

Connect your QuickBooks Payments account to QuickBooks Online

SOLVEDby QuickBooksQuickBooks Online7Updated March 25, 2022

Learn how to connect an existing payments account to QuickBooks Online so customers can pay for their invoices online.

Want to process customer payments in QuickBooks? If you sign up for QuickBooks Payments directly from QuickBooks Online, we connect your accounts automatically.

If you signed up for QuickBooks Payments in a different QuickBooks product, no problem. Here's how to manually connect your payments account so you can process payments in QuickBooks Online.

Step 1: Get ready to connect

  1. Refund any open transactions before you connect your accounts. You won't be able to refund transactions created before the date you connect your payments account.
  2. If you have recurring payments, you need to delete them. Sign in to QuickBooks Online and disable any recurring payments before you start.

Step 2: Connect your payments account to QuickBooks Online


  1. Sign in to QuickBooks Online as an admin.
  2. Go to Settings ⚙and then Account and Settings.
  3. Select Payment, then Learn more.
  4. Select Set up payments.

Step 3: Change the account QuickBooks puts money into

You can keep using the same account you've always used to deposit customer payments. If you need to, here's how to change the account.

Step 4: Turn on payment options and online invoices

Now your accounts are connected. Here's how to turn on payment options and process payments.

Was this helpful?

You must sign in to vote, reply, or post
QuickBooks Online AdvancedQuickBooks Online EssentialsQuickBooks Online PlusQuickBooks Online Simple StartQuickBooks Payments

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.

More like this