QuickBooks Online Advanced support

Learn how to contact QuickBooks Online Advanced support.

Need help or want to deepen your knowledge of QuickBooks Online Advanced? Type your question in the search bar from the (?) Help button in QuickBooks to see the answers directly in the help panel in the product.

If you still can't find your answer, you can connect with us and get support. Here’s how.

How to contact customer support

1. Sign in to your QuickBooks Online Advanced company account.
2. Select (?)Help.
   • In QB Assistant, enter the question or topic you need help with, or
   • Under the Search tab, select Contact Us to connect with a live support agent.
3. Select your preferred way to connect with us:
   • Ask the community to get help from QuickBooks users or businesses like yours.
   • Start a chat with a support expert: M-F, 8 AM to 9 PM, ET and SAT, 9 AM to 6 PM, ET.
   • Set up a call back. A support expert will call you as soon as one is available.
     • English Support: M-F, 9 AM to 8 PM, ET
     • French Support: M-F, 9 AM to 6 PM, ET
   • Schedule an appointment from M-F, 9 AM to 7 PM, ET. A support expert will call you at the date and time you've selected.

Need help getting signed in?

You can get help if you can't sign in to your account.