Unable to sign to cloud- Unable to validate online credentials

30 mins on the phone with tech support trying to resolve this right now... Feb 23rd

Tech support resolved the issue.

If you receive unable to validate credentials when you log into your Intuit account through ProFile you must call us. As mentioned above we can resolve the issue over the phone. Reach us at 1-800-452-9970

I did call. It took an hour and a half to resolve. That's just not good enough, especially as we approach tax season. 

I was able to resolve this by calling the help line.  Laura helped me out and made it work.

It would be extremely helpful to have this information including the number on the error message.  I tried logging in many times over a couple of weeks thinking it would resolve itself.

is anyone experiencing this issue right now ? January 2023 ?

If you receive unable to validate credentials when you log into your Intuit account through ProFile you must call us. As mentioned above we can resolve the issue over the phone. Reach us at 1-800-452-9970