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Fix a sound issue when you capture receipts in the QuickBooks mobile apps for Android

Learn how to fix an issue with your device’s sound when you capture receipts in the QuickBooks Online or QuickBooks Self-Employed mobile app for Android.

Do you hear a beeping sound when you capture receipts in the QuickBooks Online or QuickBooks Self-Employed mobile app? This is the auto focus sound that’s built in to the camera on your Android device. Here’s how to turn it off if you want to.

Turn off the auto focus sound for your camera

  1. On your Android device, open the camera app as if you’re going to take a photo.
  2. Select the gear icon in the app to go to the camera settings.
  3. Look for an option like Camera Sounds or Shutter sound.
  4. Turn the sound option off.

Now when you capture receipts, your device’s camera will be silent.

Note: If you can’t find an option to turn off the sounds for your camera, you can always put your phone in silent or vibrate mode while you capture receipts.

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