Is there an alternate format for these forms. If yes how can I adjust it.
The old format of without breaking down the benefits into monthly values and the many gaps in the letters. It looks really unprofessional, takes more than one page and waste of lots of papers. I think the old format of one line saying, $X monthly was understood by 100% of the clients and needed less papers.
Same goes for comparative summary and regular summary. I would have rather liked to see the federal and provincial summary on one page rather that monthly break down of the benefits in the summary.
Would love to hear a feed back from the tech service. I have called them three times and after hours on the phone, the problem has not been resolved.
