e-file errors 001017 and 010020

inessa1 · ‎September 09, 2022

I am ready to submit my client's return to CRA, however it shows that E-file is not eligible. She is Canadian and did not declare bankruptcy. What could be the problem? Thank you!

ProFile Duncan · ‎September 12, 2022

Hi

Looks like early or elective return is answered yes on the Info tab. Early or elective returns are e-file excluded by CRA: check T1efile in ProFile to see the CRA exclusions. If this is a final return, the answer should be no. Early returns, for example a 2022T1 from the 2021 T1 module cannot be e-filed. Likewise elective returns are e-file excluded and must be mailed to CRA

Hope this helps

View solution in original post

ProFile Duncan · ‎September 12, 2022

Hi

Looks like early or elective return is answered yes on the Info tab. Early or elective returns are e-file excluded by CRA: check T1efile in ProFile to see the CRA exclusions. If this is a final return, the answer should be no. Early returns, for example a 2022T1 from the 2021 T1 module cannot be e-filed. Likewise elective returns are e-file excluded and must be mailed to CRA

Hope this helps

inessa1 · ‎September 19, 2022

Thank you so much!