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NunoPaixao
Level 1
posted
2 weeks ago
last updated ‎December 30, 2024 4:59 AM

"failed to generate print job"

One of my users is receiving the message "failed to generate print job" when trying to print.

 

Same files print fine for other users.

 

Basic troubleshooting already done...  Reboots, Printing from other apps, etc etc.

 

Any suggestions?

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2 Comments 2
NunoPaixao
Level 1
2 weeks ago

"failed to generate print job"

PS - latest version of ProFile installed - 2024.2.0

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Mario B
ProFile Team
ProFile Team
2 weeks ago

"failed to generate print job"

Hi Nuno,

 

I recommend this article

 

 https://profile.intuit.ca/support/en-ca/help-article/custom-templates/troubleshooting-t1-t2-printing...

 

Hope this helps,

Regards,

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